Questions we are asked
Q. How do I get to Metropark?
A. It's really quite simple. Take the BTS (see Map) for Wongwian Yai (Silom Line). The stop you want is Krung Thon Buri - which is the first stop after crossing the Chao Praya River. Get off at Krung Thon Buri and leave the station via exit 3 - walking back towards the river. As you are walking along towards exit 3, you will see the Metropark Shuttle Buses on the street below you (your left hand side). There's usually 4 or 5 of them waiting there. The fare is just 20 Baht and they will take you directly into Metropark.
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Q. How often do the Shuttle Buses Run? Is there a time table?
A. The Shuttle Bus Service runs every 30 minutes from 6.00am. to 12.00pm. and again from 5.00pm. to 10.00pm. - 7 days a week.
It runs from the Bus Stop within Metropark (next to 7 Eleven) to Krung Thon Buri BTS Station. The trip takes 5 to 10 minutes - since there is only one set of traffic signals.
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Q. When I enter my code into the Electronic Latch, on my apartment door, it beeps once and I am able to open the door. Lately, however, when I enter my code, it beeps about 9 or 10 times.
A. The lock is powered by batteries (accessible only from inside your apartment) and the constant beeping is a warning of low battery power. If this happens, just let me know and I will change the batteries for you. There is about a weeks power left in the batteries when the warning sound begins. There is no charge for this service.
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Q. Can I hail a taxi from Metropark?
A. Yes. As you leave you will come to the main entrance of Phase 1 - where your apartment is located. There you will see the Security Office. Simply ask any one of the security guards to call a taxi for you and have a seat. Shouldn't take anymore than two minutes.
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Q. What's the deal with the Air Conditioning Unit. I can switch it on and off, but I can't see any controls.
A. The unit is controlled by the remote control unit only. Temperature, Swing, Fan Speed and timers are all controlled by this unit.
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Q. When I switch on the Cooking Hob - it doesn't heat.
A. There is a timer controlling both plates. This is a safety feature, ensuring that the hob is not left unattended. So, switch on the plate, and then turn the timer (middle dial) clockwise. The timer is set for one hour. Should you need longer - simply reset the timer.
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Q. Sometimes the water in the shower won't drain.
A. The filter on shower tray tends to become clogged periodically and needs to be removed and cleaned. Simply run it under a tap.
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Q. The Hot Shower Unit is not heating the water.
A. Take a look at the unit. You will see an ELCB button. Simply press the button to reset the unit.
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Q. How do I get to Metropark?
A. It's really quite simple. Take the BTS (see Map) for Wongwian Yai (Silom Line). The stop you want is Krung Thon Buri - which is the first stop after crossing the Chao Praya River. Get off at Krung Thon Buri and leave the station via exit 3 - walking back towards the river. As you are walking along towards exit 3, you will see the Metropark Shuttle Buses on the street below you (your left hand side). There's usually 4 or 5 of them waiting there. The fare is just 20 Baht and they will take you directly into Metropark.
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Q. How often do the Shuttle Buses Run? Is there a time table?
A. The Shuttle Bus Service runs every 30 minutes from 6.00am. to 12.00pm. and again from 5.00pm. to 10.00pm. - 7 days a week.
It runs from the Bus Stop within Metropark (next to 7 Eleven) to Krung Thon Buri BTS Station. The trip takes 5 to 10 minutes - since there is only one set of traffic signals.
__________________________________________________________________________________________________________________
Q. When I enter my code into the Electronic Latch, on my apartment door, it beeps once and I am able to open the door. Lately, however, when I enter my code, it beeps about 9 or 10 times.
A. The lock is powered by batteries (accessible only from inside your apartment) and the constant beeping is a warning of low battery power. If this happens, just let me know and I will change the batteries for you. There is about a weeks power left in the batteries when the warning sound begins. There is no charge for this service.
__________________________________________________________________________________________________________________
Q. Can I hail a taxi from Metropark?
A. Yes. As you leave you will come to the main entrance of Phase 1 - where your apartment is located. There you will see the Security Office. Simply ask any one of the security guards to call a taxi for you and have a seat. Shouldn't take anymore than two minutes.
__________________________________________________________________________________________________________________
Q. What's the deal with the Air Conditioning Unit. I can switch it on and off, but I can't see any controls.
A. The unit is controlled by the remote control unit only. Temperature, Swing, Fan Speed and timers are all controlled by this unit.
__________________________________________________________________________________________________________________
Q. When I switch on the Cooking Hob - it doesn't heat.
A. There is a timer controlling both plates. This is a safety feature, ensuring that the hob is not left unattended. So, switch on the plate, and then turn the timer (middle dial) clockwise. The timer is set for one hour. Should you need longer - simply reset the timer.
__________________________________________________________________________________________________________________
Q. Sometimes the water in the shower won't drain.
A. The filter on shower tray tends to become clogged periodically and needs to be removed and cleaned. Simply run it under a tap.
__________________________________________________________________________________________________________________
Q. The Hot Shower Unit is not heating the water.
A. Take a look at the unit. You will see an ELCB button. Simply press the button to reset the unit.
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